Singpost tracking not updating
Select your shipping country and enter the same tracking number on the associated website.If your country is not listed in the drop down menu, we don't have official tracking to that country.We know international shipping can be a bit long and know that we're here with you every step of the journey!Once your Moov has arrived at overseas (Country code: xx) you can continue tracking by using the drop down menu near the bottom of the tracking page.From what we are told (by Quantium), no fix or improvement in this area is planned either.Please go ahead and give the link above a try and you'll find real tracking information.Recently Singapore post actually delivered to the wrong address, thankfully not lost as the item back to the return address, which is equally maddening. they were pushing responsibility and simply refuse to rectify the issue and even to offer a solution.
We have found that orders for Germany and Great Britain may take up to 29 business days to be updated from “despatched” to “arrival at destination post”. If your order has not been updated by the end of 29 business days, please let us know.
You can select your preferred delivery or self-collection option at checkout. For S.99 you get discreet, reliable, and secure delivery service to any Singapore address with Smartpac. Includes tracking number, email and SMS notifications plus re-delivery service. We've partnered with Fedex to offer all Headphones SG customers a 40% discount off standard shipping rates.
All Singapore orders above S0 will automatically qualify for free delivery via Singpost normal mail. Please note that you will need to have entered the zip code, city, and country correctly.
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The shipping rates you see at checkout are inclusive of the 40% discount. Delivery to more than 220 countries and territories in typically in 2 to 3 business days.